White Lodge Farm Cottages Picture of one of the holiday cottages at White Lodge Farm - Dairy Cottage Picture of one of the cottages at White Lodge Farm - Stable Cottage Picture of one 5 star holiday cottages at White Lodge Farm - The Barn Picture of one of the luxury holiday cottages at White Lodge Farm - Dairy Cottage Picture of one of the five star cottages at White Lodge Farm - The Barn
  

Terms and conditions

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Booking

We offer a personalised booking service - no call centres and no on-line booking. Correspondence and enquiries are answered by Nicola or Joe personally and promptly.

It is important to us that the luxury self catering accommodation at White Lodge Farm Cottages meets (and, ideally, exceeds) your expectations and that you enjoy your stay, so we're happy to take your call - be it to answer questions or to make a booking - seven days a week, 365 or 366 days a year, up to 10pm.

Booking more than three weeks before your proposed date of arrival

Either:

  • Call us now on 01953 850435 for an immediate response

or

  • Download the booking request form (this requires Adobe Acrobat Reader - if you do not have a copy a free version of Adobe Acrobat Reader may be downloaded by clicking on the link at the bottom of this page).
  • Complete the booking request form, specifying any matters which are of particular importance to you, so that we are clear of your requirements and can ascertain if, as we would hope would be the case, they can be accommodated.
  • Send the completed booking request form to the address on the form (do not send any money at this time).

On receipt of your booking request we will check that we have understood your requirements as set out on the form (we'll contact you if the dates you require are not available to discuss any possible alternatives).

If your party can be accommodated we will send you the details of your provisional booking, which will be held for you for 7 days (less if the arrival date is imminent.

If we receive the appropriate deposit (or if there are less than eight weeks to your time of arrival, payment in full) within that 7-day period we will take this as meaning that you have agreed to make a booking on the terms set out in our confirmation. If, however, we do not receive both the payment then due and the signed booking form within the 7-day period we will assume that you do not wish to proceed and will seek to let the accommodation to someone else.

Booking less than three weeks before your proposed date of arrival

Please telephone us if you wish to make a booking less than three weeks in advance.

Please note:

  • All bookings are subject to the terms and conditions, a copy of which is available on this website and which will be sent to you with details of your provisional booking.
  • No payment is expected until we're able to confirm that your choice of accommodation is available when you want it to be and you have confirmed that you wish to proceed.
  • All we ask for when you confirm your booking is a deposit of 30% of the basic price and for the remainder of the payments due to reach us at least 8 weeks before your arrival date. A 100 security bond (we may ask for a larger amount for multi-cottage bookings or large parties) is also due at that time. This will be refunded in full promptly following your departure if everything is left as found (for fuller information see our terms and conditions).
  • Payments may be made by bank transfer (our preference) or by cheque.


Guests say ...

“From the very first phone call I made, to the beautiful cottage it has been everything I wanted for my Mum's 80th birthday and more.”
-LF

  


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